865-387-1151 pat@wifigi.com

Knoxville Computer Repair, Virus Removal, Data Recovery

When PC troubles arise, you need reliable in-home and remote-access computer repair, virus removal, and data recovery.

WiFiGi offers one-click trouble reporting that takes a screenshot of your computer and emails it to tech support.  No more games of 20 Questions and miscommunication when it comes to describing what your PC is “not” doing right.  Whenever possible, fixes are performed remotely.
While many vendors follow a strict reformat and reinstall procedure for all virus and or malware infected computers, this can lead to data loss and increased software costs if you don’t have good recent backups and the proper information to reinstall all your software.  Viruses and malware can be removed and your computer restored to working condition. We offer a flat rate virus removal and repair option with a 30-day guarantee.
Of course, some repairs require hands-on hardware maintenance. The WiFiGi will efficiently and expertly service your PC, modem and wireless network devices at your home’s location in Knoxville, Farragut, Lenoir City, Oak Ridge, Maryville/Alcoa and Friendsville.

Pat Cannon has been my “go to guy” for computer problems for over 15 years. I used to own a data security business until I sold it to a large international firm in 2004. Computers were obviously a very important part of my business. After going through several computer service and repair vendors, I finally settled on Pat Cannon who could provide me with the best technical know-how at the most economical price. After selling my business I have continued to use Pat to maintain my personal home computers. In a word, he is good at what he does, and is very trustworthy. I can highly recommend him.

John Ulmer
Former owner of Datasafe

Cloud Based Backups

I have been asked many times: “Won’t my jump drives be just as good as paying for an online backup?” The short answer is “No!” We recommend a combination of cloud based and local backups to cover most possible scenarios for hardware failures, hardware theft, and Ransomware virus or malware infections.

There are many different vendors with varying prices, specifications and support. One-size-does-not-fit-all as people’s needs and budgets differ. We use (and generally recommend) IDrive as overall best value for your money as part of your data backup and archiving solution.

Data Continuity Service

An unexpected death of a computer usually means the replacement system you buy is going to lack the programs and plugins to operate at the level you were accustomed … not to mention the documents and media files that were lost.

IDrive Remote Backup
IDrive Remote Backup